Terms of Service

Last updated: 2026-05-03

These Terms of Service ("Terms") govern your access to and use of AEO Audit ("the Service"). By using the Service you accept these Terms.

1. The Service

AEO Audit runs prompts against multiple Large Language Model providers (Claude, GPT, Perplexity) and produces a report describing how those models reference a brand: visibility, sentiment, gap analysis vs. competitors, and misinformation flags. The Service is offered in three tiers:

  • Free — 5 prompts × 1 LLM, lead-magnet, public report link.
  • Deep — 30 prompts × 3 LLMs + analysis, $49 one-time.
  • Weekly tracking — recurring deep audit + email report, $99/month.

2. Account and access

Deep and weekly tiers require a registered account. You are responsible for keeping your credentials secure and for all activity performed under your account.

3. Payment

Payments are processed by Stripe. Deep tier is charged once at the time of purchase. Weekly tracking is a monthly subscription that renews automatically until cancelled. You can cancel anytime via the Stripe customer portal; cancellation takes effect at the end of the current billing period.

4. Refunds

Deep tier audits are eligible for a refund within 30 days of purchase if the report was not delivered or contains a material defect. Weekly tracking is non-refundable for already-billed periods, but you can cancel future renewals at any time.

5. Acceptable use

  • You may use the Service only for legitimate brand and SEO research purposes.
  • You must not resell or redistribute audit reports without an active agency-tier agreement.
  • You must not attempt to bypass rate limits, anti-abuse challenges, or LLM provider terms.
  • You must not submit prompts targeting illegal content, harassment, or content that violates the terms of the underlying LLM providers.

6. Disclaimer about LLM output

LLM responses can be inaccurate, biased, or out-of-date. The Service surfaces and flags such cases (misinformation flags) but does not guarantee that any specific statement returned by a model is true. Reports are provided "as is" for research purposes — verify before acting on them.

7. Intellectual property

The Service, including its source code, branding and report layout, is proprietary. You retain rights to the brand domains and prompts you submit and to the reports produced for your account.

8. Termination

We may suspend or terminate access for violations of these Terms, abuse of free-tier anti-abuse limits, or fraudulent payments. You may stop using the Service at any time; active subscriptions will continue to renew until cancelled.

9. Limitation of liability

To the extent permitted by applicable law, AEO Audit's total liability for any claim arising out of or relating to the Service is limited to the amount you paid in the twelve months preceding the claim. The Service is not liable for indirect, incidental, or consequential damages.

10. Governing law

These Terms are governed by the laws of the operator's primary jurisdiction. Disputes that cannot be resolved informally will be brought in the competent courts of that jurisdiction. Replace this paragraph with concrete jurisdiction text before launch.

11. Changes

We may update these Terms. The "Last updated" date will reflect the revision date and we will notify active subscribers of material changes by email.

12. Contact

Questions about these Terms: ruslan.griban@gmail.com.